Privacy Policy & Terms of Service

Effective Date: [02/01/2026]

This Privacy Policy & Terms of Service ("Policy") explains how AVM Windows & Doors ("AVM," "we," "us," or "our") collects, uses, and protects your information, and the terms that apply when you use our website, landing pages, forms, or attend our events.

By using our website, submitting your information, or attending an AVM Windows & Doors event, you agree to this Policy.


1. Company Information

AVM Windows & Doors
East Tennessee
📧 [email protected]


2. Information We Collect

We collect only the information necessary to communicate with you and provide our services.

This may include:

Name

Phone number

Email address

Information you voluntarily provide through forms or event registrations

We do not collect unnecessary personal data.


3. How We Use Your Information

Your information is used strictly for the following purposes:

Responding to inquiries you initiate

Providing event-related details, reminders, and directions

Scheduling consultations, measurements, or follow-ups you request

Communicating service-related information

We do not sell, rent, or share your personal information for marketing purposes.


4. Text & Email Communications

By providing your contact information, you agree that AVM Windows & Doors may contact you regarding:

Event confirmations and reminders

Responses to your inquiries

Service-related updates

We send only informational messages related to your request.

We do not send promotional or marketing messages unless you explicitly opt in.

Message and data rates may apply for text messages.

You may opt out of text communications at any time by replying STOP.


5. Events & Open Houses

When registering for or attending an AVM Windows & Doors open house or event:

Attendance is voluntary

Event details may change or be updated

AVM is not responsible for personal belongings

Event registration does not obligate you to purchase any product or service.


6. Estimates, Consultations & Measurements

Any estimates or consultations provided are informational only

Final pricing may vary based on measurements, materials, and site conditions

On-site measurements do not create an obligation to purchase


7. Product Information & Warranties

Product descriptions, demonstrations, and visuals are provided for general informational purposes.

Warranty coverage:

15-year warranty on window frames

5-year warranty on glass and hardware

Warranty coverage is subject to proper installation, use, and manufacturer terms.


8. Intellectual Property

All content on this website, including text, images, videos, graphics, and logos, is the property of AVM Windows & Doors and may not be copied or used without written permission.


9. Limitation of Liability

AVM Windows & Doors is not liable for:

Indirect or consequential damages

Errors or omissions in content

Delays or disruptions beyond our control

Use of our website, forms, and events is at your own discretion.


10. Third-Party Tools

We may use trusted third-party tools (such as form builders, scheduling systems, or analytics platforms) solely to operate our business. These providers are required to protect your information.


11. Governing Law

This Policy is governed by the laws of the State of Tennessee.


12. Updates to This Policy

We may update this Privacy Policy & Terms of Service from time to time. Any changes will be posted with an updated effective date.


13. Contact Us

If you have questions about this Policy or how your information is handled, contact us at:

📧 [email protected]


By using our website, submitting information, or attending an event, you acknowledge that you have read and agree to this Privacy Policy & Terms of Service.